Huzz AI Privacy Policy

Effective Date: March 7, 2025

Your privacy is important to us. This Privacy Policy explains what information Huzz AI (the "App") collects, how we use it, and your choices regarding your information. By using Huzz AI, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We only collect information that is necessary to provide and improve our services to you. This includes:

Information You Provide: When you create an account, subscribe to our service, or contact support, you may provide personal information such as your name, email address, and any other information you choose to provide. For example, if you contact us for help, you may provide an email address and details of your issue.
Usage Data: We automatically collect certain data when you use the App. This may include your device type and model, operating system version (iOS), unique device identifiers or advertising IDs, IP address, time and date of access, and features of the App you interact with. This data helps us understand how users engage with Huzz AI and can assist in diagnosing technical issues or improving the App’s functionality.
AI Interaction Data: If Huzz AI includes AI-driven features where you input questions or prompts, the content of those interactions may be collected and processed to deliver the service. For instance, your queries and the AI's responses might be temporarily stored on our servers or sent to our AI service provider to generate answers. We do not use this information to identify you personally, and we only retain it as long as necessary to provide the service or improve our algorithms.
Cookies and Similar Technologies: The App itself typically does not use cookies like a website, but if our service is accessed through any web interface or if we utilize analytics services, those services may use cookies or similar tracking technologies to collect and analyze information. You can control or disable cookies through your device or browser settings if applicable, but note that doing so might affect certain features.

How We Use Your Information

We use the collected information for various purposes in operating and improving Huzz AI, including to:

Provide and Maintain the Service: We process your data to deliver the App’s core functionalities, such as generating AI responses, personalizing content, or authenticating your access to premium features.
Manage Subscriptions: We use information like your App Store subscriber status to enable your paid features and remind you of subscription details. (Note: Financial information like credit card details is not received by us, as all transactions are handled by Apple.)
Improve and Develop the App: We analyze usage data and feedback to understand user preferences and issues. This helps us troubleshoot problems, develop new features, and enhance the user experience.
Communicate with You: We may use your contact information to send important updates or notifications about the App. For example, we might inform you of changes to our Terms or Privacy Policy, alert you to subscription renewals, or respond to your customer support inquiries. We will not send you marketing emails unless you have opted in to receive them.
Ensure Safety and Compliance: Information may be used to monitor for fraudulent, illegal, or abusive activity on the App. If necessary, we will use and disclose information to investigate violations of our Terms of Service or to comply with applicable laws and legal processes (such as responding to lawful requests by public authorities).

How We Share or Disclose Information

We value your privacy and do not sell your personal information to third parties. We only share information in the following circumstances:

Service Providers: We employ trusted third-party companies and individuals to facilitate our App’s functions (for example, cloud hosting providers, analytics services, or AI processing services). These service providers have access to certain information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Apple App Store: When you make purchases or subscriptions, certain data is shared with Apple as needed to process payments and manage subscriptions. This includes information like your Apple ID and confirmation of purchase. Apple’s handling of your information is governed by their own privacy policy.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by government authorities. This could include complying with a subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: If Huzz AI (or the company behind it) is involved in a merger, acquisition, asset sale, or reorganization, your information may be transferred to the succeeding entity. If such a transfer occurs, we will ensure the recipient honors your rights and our commitments under this Privacy Policy. We will notify you (for example, via an in-app alert or email) of any change in ownership or use of your personal information.
With Your Consent: Aside from the cases above, we will ask for your consent before using or sharing your personal information for any purpose that is not covered by this Privacy Policy.

We may also share aggregated or de-identified information (information that cannot be used to identify you personally) publicly or with partners for research, marketing, or other business purposes. For example, we might publish trends or usage statistics that do not contain any personal data.

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices, such as encryption of data in transit, secure servers, and regular security assessments to safeguard data. However, please understand that no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your information (including personal data) may be stored and processed on servers located in different regions (for example, in Australia, the United States, or other countries) depending on where our service providers are located. If you are using the App from a region outside where our servers are located, be aware that your information may be transferred to a jurisdiction with different data protection laws. We will take steps to ensure that appropriate safeguards are in place to protect your data in such cases.

Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For instance, if you create an account or subscribe, we will retain your account information as long as your account is active or as needed to provide you services.
If you cancel your subscription or delete your account, we may retain certain information for a reasonable period for backup, archival, or audit purposes, and to comply with legal obligations (such as record-keeping or resolving disputes).
AI interaction data that is collected for service improvement may be anonymized or aggregated, and we may retain non-personal insights derived from it indefinitely.

When personal data is no longer necessary, we will securely delete or anonymize it.

Your Rights and Choices

You have certain rights and choices regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and ask that we correct or update it if it’s inaccurate or incomplete. Many basic details can be corrected by you directly in the App (if an account/profile feature is available).
Deletion: You can request that we delete your personal data. For example, you may request account deletion through the App (if supported) or by contacting us. Keep in mind we may need to retain certain information for legitimate business or legal reasons, as noted above.
Opt-Out of Communications: If we send any promotional communications and you have previously consented, you can opt out at any time by following the unsubscribe instructions in the message or by contacting us. Note that you cannot opt out of transactional or service-related communications (such as subscription confirmations or important legal notices).
Privacy Rights in Specific Jurisdictions: Depending on where you live, you may have additional rights under local laws (for example, the GDPR in the European Union grants rights such as data portability and objection to processing, and the California Consumer Privacy Act grants rights to know, delete, or opt-out of certain data sharing). We will honor any applicable rights requests in accordance with the law. To exercise these rights, please contact us at the email provided below.

We may ask you to verify your identity before fulfilling certain requests to protect your privacy and security.

Children's Privacy

Huzz AI is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years old. If you are under 13, please do not use the App or provide any information about yourself. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and you believe that your child under 13 has provided us with personal information, please contact us so we can investigate and take appropriate action.

For minors aged 13 to 17, we advise that you use the App only with the involvement and consent of a parent or guardian. Users in certain regions may have higher age requirements; in such cases, we comply with the applicable age limits.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will update the "Effective Date" at the top of this policy and make reasonable efforts to notify you, such as via an in-app notification or an email to the address associated with your account. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of Huzz AI after any changes to this Privacy Policy signifies your acceptance of the updated terms. If you do not agree with any updates to the policy, you should stop using the App and, if applicable, cancel your subscription or delete your account.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@huzzai.com.

We will address your inquiries and, if necessary, work with you to resolve any concerns about your privacy.